Instant Shade Marquees

Warranty

Instant Shade Marquees specialise in "instant" or "popup" marquees. We are the Australian experts in these products because we have been selling and hiring them for over 15 years. Our marquee products are the best in Australia because we have taken what we have learned from using the marquees in our rental business and incorporated that knowledge and experience into product research and development. Our imported marquees are not "off the shelf" – they have been specifically designed and manufactured to our specifications and high quality standards. Compare that to our competitors who all sell the same products that have simply been "re-badged" as their own. Our marquees are backed by expert service, always available spare parts and a great warranty.

Marquee Frame

5 Year Warranty
Details
  • Frame warranty applies to all Marquee Ranges (excludes Starshade)
  • Warranty covers manufacturers faults & defects
  • Warranty does not cover wind or weather related damage or damage due to misuse, accident or carelessness

PVC Canopies

2 Year Warranty
Details
  • Warranty covers manufacturers faults & defects
  • Warranty does not cover wind or weather related damage or damage due to misuse, accident or carelessness

Polyester Canopies

1 Year Warranty
Details
  • Warranty covers manufacturers faults & defects
  • Warranty does not cover wind or weather related damage or damage due to misuse, accident or carelessness
  • Warranty does not cover water leakage

Marquee Frame

1 Year Warranty
Printing
  • Warranty covers printing faults & defects
Warranty

Frequently Asked Questions

Can’t find the answer you’re looking for? Get in touch today and our team will be happy to assist you.

The warranty does not cover damage caused by weather (e.g. wind or rain), misuse, accidents, or neglect.

Yes, stock items may be returned within 14 days of delivery if they’re unopened, unused, and in original condition. Returns must be approved in writing.

No. Custom-made marquees, including those with printed branding or specific colour requirements, cannot be cancelled or returned once materials are ordered or production has begun.

If a genuine manufacturing fault appears during the warranty period, we’ll repair or replace the affected part. Contact our team with photos and a description of the issue so we can assess the claim.

Yes. Warranty claims may be declined if the marquee has been used in high wind, left unattended, or not secured properly. Always follow setup and pack-down instructions to ensure coverage.